Got Questions? We’ve Got Answers
Not sure how it all works? Here’s a quick guide to the questions we get asked most. And if something’s still unclear, please chat to us on WhatsApp.
About
BeneFactor.life™
New to life cover? Here’s how to begin, from who qualifies to what you need to apply.
What is Benefactor.life?
Is Benefactor.life a standalone product or linked to other cover?
Can I have more than one Benefactor.life policy?
Who can apply for Benefactor.life?
When does my cover officially start?
Are there any waiting periods?
What does estate duty protection mean for my family?
What is the maximum entry age for Benefactor.life?
Do I need to earn a minimum income to qualify?
Your Policy and Premiums
How your cover works, how long it lasts, and how your premiums behave over time.
How long does my cover last?
How are premiums structured?
Are my premiums guaranteed?
Can I increase or decrease my cover later?
Are there any exclusions I should know about?
What if I want to cancel my policy?
Payments and Lapsed Cover
Everything about debit orders, missed payments, and reinstating a policy.
How do I pay my premiums?
What happens if I miss a payment?
Can I reinstate my policy if it lapses?
Health and Claims
Medical requirements, claim process, and payout details.